Speak up
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Cartamundi is committed to maintaining an open culture of compliance, good corporate governance, and ethical behaviour with the highest standards of honesty and accountability, in which people we work with can speak up and report concerns in confidence.
If you want to report misconduct, unethical behaviour, illegal practices, or other compliance issues you came across in your interaction with us, you can choose any of the reporting methods below.
All reporting methods are available irrespective of your work relationship with Cartamundi.
Cartamundi will handle your concern in a diligent and confidential manner to ensure due investigation and follow-up of the matter and feedback on the status of the matter you have raised and the measures we are taking within a reasonable timeframe in accordance with applicable laws.
Cartamundi has appointed impartial persons who are competent to follow up on reported concerns and who will maintain communication with the whistleblower and, where necessary, ask for further information from and provide feedback to the whistleblower. These impartial persons may be internal and/or external to Cartamundi, depending on the location and circumstances.
To the extent legally allowed, Cartamundi will protect your identity and the identity of any other person involved in the report.
Cartamundi will not tolerate any type of retaliation against individuals who report concerns honestly and in good faith.
More information about Cartamundi’s speak up procedure can be found here.
| Which reporting methods are available? | How do I report a concern? | Can I report anonymously? |
| Personal contact (telephone, email, meeting) | Internal to Cartamundi: contact your immediate manager or their superior, or your HR representative External to Cartamundi: contact your designated Cartamundi contact person or their superior Your report will be handled locally and may be escalated to the VP Group Compliance as needed |
No |
| Local reporting method where available | Check your local procedure for details Your report will be received locally and may be escalated to the VP Group Compliance as needed |
See your local procedure |
| Speak up form on Cartamundi website | Fill out the form available on Speak Up (local languages available via links). Your report will be directed to the relevant local entity within Cartamundi and may be escalated to the VP Group Compliance as needed |
Yes, if you are sending the form using a public computer so that no IP address can be linked to you and do not provide your name and personal email address or provide an email address that does not identify you. |
| Compliance mailbox | Send an email to: compliance@cartamundi.com Your report will be received by the VP Group Compliance |
Yes, if you are sending your report from an email address that does not identify you and if you are using a public computer so that no IP address can be linked to you |