Cartamundi is the worldwide leader in “play” solutions, such as playing cards, card & board games, and collectibles & trading card games. Its team of nearly 3,000 people is united in providing every person the possibility to “Live Different, Play Different.” To achieve this, the family-owned company, headquartered in Belgium, operates a global network of design and sales offices and manufacturing facilities, stretching from the US, over Latin America and Europe, to Japan. 

The company houses a global brand portfolio that includes a suite of heritage brands such as Bicycle®, Bee®, Copag®, Shuffle® and many locally loved brands. At the same time, Cartamundi is a trusted manufacturing and distribution solutions partner for leading toy and entertainment companies. 

Given the Cartamundi printing presses have been running since 1765, the company draws on a rich tradition, whilst at the same time stimulating innovation in digital and hybrid experiences to stay relevant today and tomorrow. 

Cartamundi pursues a strategy of sustainable and profitable growth whilst preserving our planet and the company in excellent condition for generations to come. 

Learn more about what we do at https://www.cartamundi.com and follow us on LinkedIn via www.linkedin.com/company/cartamundi 

Account Executive 

As an Account Executive, you support our Key Account Managers with ensuring customer satisfaction by managing orders from start to finish. You will act as the primary point of contact for retail clients, overseeing order processing, logistics coordination, and financial follow-ups. With a strong focus on quality and efficiency, you will ensure seamless customer service while contributing to the growth of client accounts.

Your function:

• Serve as the main contact for retail clients, handling inquiries and providing excellent service
• Oversee the entire order process, including customer setup in SAP, price updates, and order tracking
• Coordinate logistics, such as arranging transportation, managing shipping documentation, and resolving delivery issues
• Collaborate with the finance team to monitor payments, credit limits, and outstanding balances
• Proactively inform and support clients on product availability, pricing, and delivery schedules
• Ensure accurate and timely communication with clients, including sending invoices, tracking information, and follow-up updates

Your profile:

• You have a degree in business, commerce, or a related field
• You have experience in a supporting administrative role
• You are a strong professional communicator in French and English
• Proficiency with ERP systems (preferably SAP), CRM tools, and Microsoft Office
• You have a detail-oriented, organized approach with the ability to manage multiple priorities
• You have a customer-focused mindset with excellent problem-solving skills

Our offer:

We offer you a varied position with an attractive package and the possibilities for personal and professional growth with the option to work hybrid.

Interested?

Are you ready for a new challenge? Surf to www.cartamundi.com/nl/careers and apply online. We look forward to receiving your resume and application letter.

Contact 

Cartamundi Job Team t.a.v Nathalie Oeyen

jobs@cartamundi.com

Visbeekstraat 22 - 2300 Turnhout - Tel.: +32 14 63 66 69